Human Factors training to improve patient safety.

WingFactors is an educational organisation of aviation experts working in collaboration with the NHS to make a real difference to the Human Factors training landscape within hospitals.
Pilots Observing Medical Sim
patient engagement team at the whittington nhs trust
Whittington NHS Trust logo
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Increased Patient Safety and Satisfaction

We are a group of operational airline crew holding senior training and flying positions within the industry.

We believe that an interprofessional approach to human factors training provides a fresh and innovative perspective when it comes to safety and service.

The opportunistic collaboration between healthcare and aviation against the backdrop of Covid-19 led to the birth of two independent, award-winning education programmes: ‘Pilot Sim’ and 'Patient Engagement’.

We promote an inclusive, practical, and psychologically safe environment to ensure learning remains participant-centred.

The significance of the parallels between healthcare and aviation have not been lost on us, in fact, they form the foundations of everything we do.
alex headshot
Alex Jolly
Short Haul Captain | CRMT
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Dave Fielding
Long Haul Captain | CRMT
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Wayne McCormack
Patient Engagement Lead | CRMT
Heidi Edmundson
Dr Heidi Edmunson
Clinical Wellbeing Lead

How WingFactors Began

During the COVID-19 pandemic a group of furloughed airline professionals founded the pilot sim and patient engagement programmes.

Our unique courses provide a range of training methods and techniques designed to help NHS staff make better patient safety decisions.
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Dr Anna Goose
ED Consultant
"The feedback from doctors and nurses in the department who have been exposed to WingFactors training has been unanimously positive and have really made people consider the way in which we do things.

Many of us are actually now wondering why such important aspects of training are not routine in medicine."
Dr Robert Lloyd
EM Trainee ST6
"There is little doubt this project has had a hugely positive impact on our hospital. It has galvanised the training landscape and fostered a more collaborative spirit between our specialties."

What Clinicians say about WingFactors

Dr Andrew Levison
Anaesthetics Consultant
"The highly professional, structured approach by the team of pilots at WF’s who are unquestionably experts in HF’s has provided a very new and enlightening approach to running these simulations.

The targeted, non-judgemental, anonymised written feedback and take home messages allow the participants to learn and remember some very important non-technical skills."

Our Achievements

How we have helped to improve patient safety and engagement over the last two years.
GAMC 2020
Airway Team of the Year
HSJ
Best Education Programme for the NHS 
Highly Commended
COVID Response Awards
Best COVID Response in Healthcare (15m)
Governance and Quality Conference
Pilot Sim Presentation
Spring Acute Medicine 2021
Pilot Sim - High Distinction
RPsych International Congress 2021
Royal College of Paediatrics and Child Health
BMJ Abstract
Royal College of Anaesthetists
Patient safety and Perioperative Care 2021 - Best Oral Presentation
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Please get in touch if you have any questions about any of our services.
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WingFactors Ltd (12699140) Flat 12 The Roof Gardens 41-53, Goswell Road, London, England, EC1V 7EH
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